About Brian Chirchir | Product Manager in Nairobi, Kenya

About —— The person behind the work

How I think about product.

I'm Brian — a product person based in Nairobi who believes technology should reduce inequality, not widen it. That conviction has shaped everything I've built: a payment platform that lets farmers buy solar pumps through M-PESA, a business plan tool that digitises the world's most-used entrepreneurship methodology, and an election system that treats trust as architecture.

I studied mathematics and computer science in Kenya, then earned a Swedish Institute scholarship to complete my master's in IT and Management at University West in Sweden — where I wrote my thesis on how AI fits (and doesn't fit) into real project planning. I'm PMP-certified, ILO SIYB-trained, and a McKinsey Forward alumnus. I also know that none of those credentials matter as much as whether the product actually works for the person using it.

I work async-first across time zones. My products have shipped for London-based organisations, Commonwealth-commissioned programmes, and Nairobi-based enterprises — all from the same desk in Kenya.

Brian Chirchir
Nairobi-based product builder, trainer, and founder.

How I approach the work.

01

Start with the constraint, not the feature

The most honest product thinking begins with what you can't do. Bandwidth limits, regulatory frameworks, cultural context, and budget reality are not obstacles, they are the design brief. Products shaped by real constraints tend to be more resilient, more focused, and more useful than products shaped by wish lists.

02

Ship trust before you ship features

In fintech, civic tech, and enterprise, trust is not a nice-to-have. It is the product. A payment reconciliation system that users doubt costs more than one that crashes. An election platform that members question delegitimizes the board it elects. I design for trust first, then layer features on top.

03

Methodology is a tool, not a religion

I'm PMP-certified, ILO SIYB-trained, and grounded in PMI Disciplined Agile, HCD, and WCAG. I've also learned that no framework survives first contact with a real user unchanged. The value of methodology is structure when you need it and permission to adapt when you don't.

04

Build with, not for

The SIYB trainers who told me where trainees actually drop off, the field engineers who showed me they work on feature phones, and the SANK members who said 'we don't trust self-registration' shaped better products than any roadmap I could have written alone.

These principles show up most clearly in the product stories, especially PAYGO solar reconciliation, SIYB mentorship, and secure alumni voting.

What building the products taught me.

I ship the whole thing.

DayLipa needed a payment layer that worked on feature phones. I designed the M-PESA reconciliation engine, the USSD troubleshooting interface, and the business dashboard — then stayed through deployment across 50+ branches. I don't hand off a spec and disappear.

I build for the hardest users first.

WealthTrack's first users weren't tech-savvy professionals — they were M-PESA-dependent workers on 3G connections who avoid app downloads. That constraint shaped every decision: PWA over native, offline-first over cloud-first, net worth visibility over budgeting guilt. The product is better because of who it was built for.

I make methodologies work as software.

The ILO SIYB programme has trained millions on paper. BizFramer is turning it into a digital product — not by copying the workbook into a screen, but by understanding where the methodology breaks when digitised and redesigning around the break points. I spent 8 interviews learning where trainers lose trainees before writing a single requirement.

Certifications

PMP · ILO SIYB Certified Trainer · McKinsey Forward

Education

MSc IT & Management, University West, Sweden (SISGP Scholar)

Recognition

PMI Kenya Young Professional Award, 2022

Languages

English (fluent) · Swedish (conversational)

Where I've shipped.

4RDigital

Product Owner

2024 - 2026

Led DayLipa and Duka+ product lines covering M-PESA reconciliation, PAYGO solar, and FMCG credit.

Project Manager

2022 - 2024

Delivered Duka+ pilot across 51 retailers and automated tracking systems for scale-up reporting.

London · Remote

Safaricom PLC

IT Project Manager, M-PESA

2022 - 2023

Delivered 3 M-PESA core system projects, drove compliance from 63% to 98% in 3 months, and won the PMI Kenya Young Professional Award.

Nairobi

GeoPoll

Business Analyst, Product Development

2023

Handled requirements gathering and sprint planning for a mobile-based survey platform.

Nairobi

IntelliSOFT Consulting

Product Manager

2022

Owned the eHealth flagship product and set up the organization's Product Management framework from scratch.

Nairobi

Touch Inspiration

Product Designer · Project Manager

2020 - 2022

Scoped, designed, and delivered 18 client projects with 90% on-time delivery and a 4.5/5 client rating.

Nairobi

Cytonn Investments

Business Systems Analyst, Intern

2019 - 2020

Worked on system requirements analysis and business process mapping.

Nairobi

EBS Solutions

Research Project Manager

2024 - Present

Managed tracking, recruitment, and reporting across all workstreams for a Commonwealth-commissioned 33-country GBV/SRH research study.

Remote

Civanta.io

Founder · Product Owner

2023 - Present

Building BizFramer and WealthTrack, alongside product portfolio and client solutions for emerging markets.

Nairobi

Full career history on LinkedIn →

Education.

University West

MSc IT & Management

Swedish Institute Scholarship for Global Professionals

2023 - 2024

Building something under real constraints?

If you need a product person who has shipped under payment, infrastructure, field-operations, and stakeholder pressure, I would like to hear what you are working on.

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