Competencies

Verified product judgement, not a keyword list.

These are the capabilities that show up repeatedly across my work: each claim is connected to a named product, delivery context, or measurable outcome elsewhere on the site.

End-to-End Product Ownership

Managed the full product lifecycle across seven products in fintech, civic tech, SaaS, AI, clean energy, and entrepreneurship training.

At 4RDigital, led DayLipa and Duka+ from discovery through live deployment, aligning engineering, field teams, Davis & Shirtliff, Unilever, FCDO, EY, PREO, and TRANSFORM stakeholders.

7 products; 51-retailer Duka+ pilot; 500+ DayLipa devices under remote management.

See evidence

M-PESA and Payment Systems Architecture

Designs payment products where reconciliation, delayed callbacks, user trust, and operational recovery are treated as product decisions.

For DayLipa PAYGO, shaped an idempotent M-PESA C2B reconciliation flow and chose eventual consistency over fragile real-time activation to prevent wrongful solar pump locks.

500+ PAYGO devices managed; expansion roadmap across East Africa.

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Human-Centred Discovery

Turns field knowledge into product decisions through interviews, co-design, constraint mapping, and synthesis that teams can act on.

For the BDS Mentorship Platform, translated ILO SIYB trainer workflows into a mentoring product model with structured UAT and handoff documentation.

107-test-case UAT runbook and a complete trainer/trainee workflow specification.

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Technical Product Specification

Writes PRDs, user stories, acceptance criteria, and runbooks that give engineering teams clarity without flattening product nuance.

Specified products across WealthTrack, BizFramer, YodaAI, civic voting, PAYGO solar, and mentorship workflows, connecting business requirements to delivery detail.

Five deeper case studies plus seven product entries documented on the portfolio.

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AI Product Strategy

Applies AI where it improves workflow quality and decision support, while keeping rules, trust, and measurement visible.

WealthTrack combines AI-assisted transaction categorisation with practical personal finance workflows; YodaAI and BizFramer apply AI to training and business support contexts.

94% transaction categorisation accuracy target documented in WealthTrack product evidence.

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Cross-Functional Stakeholder Management

Keeps complex delivery moving across funders, enterprises, field teams, engineers, and senior leaders.

Managed products and research programmes involving Safaricom, GeoPoll, 4RDigital, EBS Solutions, Davis & Shirtliff, and Commonwealth-linked 33-country research work.

30+ countries across research, delivery, and partnerships; 1M+ users impacted.

See evidence